Senior Business & System Analyst - Applications Development Department
Date: Apr 2, 2026
Location: Tirana, BKT ALBANIA
Company: BKT
Senior Business & System Analyst - Applications Development Department
DUTIES & RESPONSIBILITIES
- Analyze end‑to‑end business processes and translate business needs into functional and system requirements.
- Work closely with business stakeholders to gather, clarify, and prioritize requirements.
- Prepare functional designs, process flows, use cases, and acceptance criteria.
- Collaborate with developers and QA teams to ensure solutions meet defined requirements.
- Analyze and document system integrations and APIs (REST / SOAP), including data mapping and error handling.
- Support system, integration, and user acceptance testing (SIT / UAT).
- Participate in release planning, go‑live activities, and post‑production support.
- Contribute to Second and Third Level Support by analyzing defects and production issues.
- Support continuous improvement of business processes and solution quality.
JOB PROFILE / QUALIFICATIONS
- University degree in Business, Information Systems, Computer Science, or related field.
- Minimum 5 years of experience in the IT sector, preferably in Business or System Analysis roles.
- Strong ability to understand business processes and translate them into technical specifications.
- Solid understanding of the Software Development Life Cycle (SDLC).
- Experience working with API‑based integrations, including REST/SOAP and JSON/XML.
- Understanding of integration security concepts such as authentication and tokens.
- Experience with enterprise BPM / workflow platforms is an advantage.
- Strong communication, coordination, and documentation skills.
- Detail‑oriented, organized, and able to work under pressure.
- Very good command of English, written and spoken.
Interested candidates are encouraged to apply by 16.04.2026
All applications will be treated with full confidentiality. Only candidates who meet our criteria will be notified.